Addenbrooke's Hospital

Addenbrooke's Hospital 2017-11-05 Person 4 5 0

The Teenage and Young Adult Unit at Addenbrooke's is brilliant. Such a relaxed, friendly atmosphere; where families and patients are encouraged to talk to each other. The unit is fully supported by the Teenage Cancer Trust so things like wifi and TVs are provided; so important for the teenagers undergoing cancer treatment. The support staff are all brilliant and have been a fantastic resource not only for my daughter undergoing treatment but for myself too. There is counselling, support in both the Oasis and Maggie's, activities for the patients who are actively encouraged to get out of their rooms and meet up. The unit itself is bright and airy with views across Cambridge city centre from the day unit and across the meadows from the rooms. The day unit is great. All in all, from a parents perspective watching your child go through cancer is hard enough, but this unit is there and does support you and allows you to make that journey knowing you are not the only one.

Addenbrooke's Hospital 2017-11-04 Person 5 5 0

Made to feel very welcome and put at ease by the staff

Addenbrooke's Hospital 2017-10-16 Person 4 5 0

I feel very fortunate to be treated at Addenbrookes Hospital. The consultants and Dr's are amazing. They are thorough in their diagnoses. They are friendly, approachable and have helped me a lot.

Addenbrooke's Hospital 2017-09-27 Person 5 5 0

I have always had good care at the hospital from my neurologist and the dermatology staff

Addenbrooke's Hospital 2017-09-26 Person 4 5 0

The surgeons were fantastic as they have been on previous occasions. On the down side sometimes things take too long to process from GP referral to hospital treatment though on this occasion, because it was an emergency, things were dealt with very quickly. We think the catering services could be improved. The food was not particularly good on the ward. The nurses were over-stretched. Discharge took rather long. There was a bit too much hanging around when our son was ready to leave the hospital. But for operations Addenbrooke's is of an extremely high standard which gives confidence to the patient and his relatives.

Addenbrooke's Hospital 2017-09-25 Person 1 5 0

I arrived with severe lower abdominal pain. I was rushed through to a cubical, left for a while, had a cannula put in and some pain killers. Nobody spoke to me or came to ask how I was doing. I was taken somewhere but didn't know where as nobody had told me anything, turned out it was for a scan. After the scan I overheard a discussion about me and thought finally they're going to do something, then a doctor came and told me nothing was wrong go home. I've been there all day nil by mouth, with no communication. I have told them that I am on a waiting for list for endometriosis surgery, have been for 10 months. Had my pre op 6 months ago, and that it's. Even expedited. I regularly pass out and such, but nope, just nothing wrong out you go. Not even a drink of water.

Addenbrooke's Hospital 2017-09-23 Person 5 5 0

I was admitted as an emergency and the care I received was excellent; the doctors, nurses and healthcare assistants were all kind, knowledgeable and resounded promptly. Thank you

Addenbrooke's Hospital 2017-09-18 Person 5 5 0

Great care from absolutely everyone. Thank you all.

Addenbrooke's Hospital 2017-08-30 Person 4 5 0

On the whole I was treated well , but I did have a bad experience in A&E dept and made a complaint through PALS. I had complained about rough treatment by a member of staff. The senior member of staff looked into my passage through the dept; as well as talking to the relevant member of staff. She realised I had been let down by triage as well. I felt the member I had complained about needed some updating of certain procedures and to have some compassion for his patients. I was very happy with the out come, especially that the sister of the dept; took the trouble to check everything, not only the one thing I was complaining about. She and the nurse Apologized for the incident and they were duly sent on the necessary updating. The Hospital is extremely busy and have recently tried to solve the problem of long waiting times, by opening another unit dealing with a lessor type of emergency. It is yet to be shown if this is the solution, but I'm sure it will be. I have talked to other patients and they all say how happy they have been there in the wards and the nurses are very caring. I found the food to be very nice and varied myself but if one was in for a long spell, no doubt it would not seem so.The wards were so clean as well. Naturally, the hospital being so large, the Nurses are rushed of their feet. It's not surprising that sometimes the nurse doesn't respond to a patients buzzer for a while, but it's hard to see it like that when you are the one desperate for a bed pan. If perhaps there could be a 2 buzz for a bedpan, then an appropriate nurse could answer the call leaving the nurses to answer the more important single calls.

Addenbrooke's Hospital 2017-08-01 Person 5 5 0

Addenbrookes offered great care through out my 6 weeks of treatment.